WaterBattle
Welcome to WaterBattle, where fun meets innovation! We are passionate about creating high-quality, engaging toys that bring joy and excitement to families everywhere. Our journey began with a simple mission: to reinvent playtime with products that blend traditional fun with modern technology.
At WaterBattle, we believe in the power of play to bring people together. Our flagship product, the electric water gun, epitomises this belief. Designed with care, our water guns are not only fun but also safe and durable.
We're committed to excellence and continuously strive to improve our products based on customer feedback. Our dedicated team works tirelessly to ensure that each item we offer meets stringent quality standards and delivers exceptional performance.
Thank you for choosing Water Battle. Let’s make every playtime memorable!
Delivery Policy
At WaterBattle, we are committed to providing our customers with exceptional service and convenience. We're pleased to offer Free Shipping on all orders, with an estimated delivery time of just 7 days.
How It Works:
Free Shipping: Enjoy free standard shipping on every order, no minimum purchase required.
Delivery Time: Your order will be processed and shipped within 24 hours of placement. Expect your purchase to arrive at your doorstep within 7 business days.
Additional Information:
We ship orders worldwide, using reliable shipping partners to ensure your product arrives on time and in perfect condition.
Please ensure that your shipping address is correct at checkout to avoid any delays.
For any questions or further assistance with your order's shipping and delivery, please contact our customer support team. We are here to help make your shopping experience seamless and satisfactory. Thank you for choosing WaterBattle!
Refund Policy
At WaterBattle, your satisfaction is our top priority. We understand that issues can arise with your order, and we are here to help resolve them promptly. Below are our policies regarding refunds for damaged items, lost packages, and delivery delays:
Refunds for Damaged Items:
If you receive an item that is damaged upon arrival, please contact us within 30 days of delivery. We will require photographic proof of the damage to process a full refund or arrange for a replacement at no additional cost to you.
Refund for Lost Packages:
In the rare event that your package is lost in transit, please notify us. We will conduct an investigation with the shipping carrier. If we determine that the package cannot be located, we will issue a full refund to the original form of payment.
Refund for Extended Delivery Delays:
If your order has not been delivered within 35 days from the shipping date, please contact us for a status update. In cases where the extended delay is confirmed and no delivery has been made, we will issue a full refund.
To Request a Refund:
Contact our customer service team with your order details and a description of the issue. We are committed to handling your concerns quickly and efficiently.
We aim to make the refund process as straightforward and hassle-free as possible. Thank you for trusting WaterBattle with your purchases.